Grenada Covid19 Update January 2021
For up to date statistics, please click on the link below:
Island Restrictions in Place:
For up to date information, please click on the links below:
For the UK: https://www.gov.uk/foreign-travel-advice/grenada
Entering Grenada Protocols
Please visit the links below for the latest updates from the Government of Grenada and the Grenada Tourism Authority
True Blue Bay Boutique Resort Quarantine Updates: Click for January updates
How to Get to Grenada
Please check directly on the website for updates, see links below:
- SVG – Scheduled flights Cariacou/ Grenada & Charter flights only to Union Island, Bequia and Canouan, go to website link for updates:
- One Caribbean, Operated by OCL Barbados, currently doing charter flights to Barbados, St. Maarten and Tortola, go to website link for updates:
- Caribbean Airlines CAL -Flying from Barbados (with connections to Kingston and Antigua) and St. Vincent, go to website link for updates: https://www.caribbean-airlines.com/
- Air Canada – go to website link for updates: https://www.aircanada.com/en-ca/flights-to-grenada
- American Airlines – from Miami, Mon, Thur, Fri, Sat and Sun. Go to website link for updates:
- JetBlue – go to website link for updates: https://www.jetblue.com/destinations/grenada-flights
- Virgin Atlantic – go to website link for updates: https://www.virginatlantic.com/za/en/destinations/caribbean/grenada.html
- British Airways – go to website link for updates: https://www.britishairways.com/en-gb/destinations/grenada/flights-to-grenada
- Condor – go to website link for updates:
- Connecting flights to Grenada. If you are coming from the UK or the USA you can connect via Barbados or St Lucia. From the USA also by St Vincent.
True Blue Bay Boutique Resort
Operating Guidelines For COVID-19
At True Blue Bay Boutique Resort we are constantly changing and adapting to the new way of life. We want to ensure that you feel welcome, secure and safe at our Resort so that you can really enjoy your stay with us. We have drawn up a new set of guidelines for our operating procedures and are constantly training and briefing our staff team in delivering them. We are also conducting a series of different workshops to support the wellbeing of our staff. This is a whole new world for all of us and we are highly focused on adapting to the new future of the tourism and hospitality sector.
For now, we’d like to keep you briefed on some of the new operating procedures and guidelines that we are implementing on top of the international standards we already follow. This is a live document where updates are constantly made and implemented, so please keep checking for the latest.
True Blue Bay Boutique Resort is open and ready to welcome you!
We have been operating in different capacities throughout the pandemic serving our community. Presently we are accepting bookings from international and local travelers following the Government of Grenada most recent protocols Government of Grenada – COVID-19 Information. We have sectioned the hotel into different areas:
We have a quarantine area for our newly arrived island guests, with separate access to a pool, bar, Aquanauts dive center and restaurant room service. We follow the protocols established by our Government to access the pool and bar, so check with us for the latest [email protected] .
We have a holidaymaker area with more services and freedom of movement for hotel guests to enjoy and move to after completing their quarantine period. We are constantly training our managers and staff to follow and quickly update and implement the guidelines enforced by the Government of Grenada, the World Health Organization, the Caribbean Hotel and Tourism Association and the Caribbean Tourism Organization. We are one of the approved “Pure Safe Travel Accommodations” by the government of Grenada and the Grenada Tourism Authority. The inhouse, Dodgy Dock Restaurant and Bar, Blue Haven Spa, TrueBluetique, House of Chocolate Bakery, Aquanuts Dive Shop, Horizon Yacht Charters and Sankalpa Yoga Studio, are also open all following the new Covid-19 protocols.
True Blue Bay Boutique Resort has been playing an important role in leading the new COVID-19 practices in the hospitality industry in Grenada by being one of two hotels staying open throughout the pandemic serving the community. Environmental sustainability is still at the centre of our operations. Rest assured that we will continue with no single-use plastics (where possible), no harsh chemicals, no styrofoam policies and look for ways to support our staff and community throughout this crisis.
What to expect at your arrival
True Blue Bay Boutique Resort Quarantine Protocols – PDF Quarantine Letter October
⇨ Implemented already
⇧ Implementation In-progress
⇩ To be implemented when Grenada opens its borders
⇨ Health and Safety Officer for the Resort: Marie Fielden
⇨ Screen all persons entering the resort including staff, guests, suppliers and visitors at the “Welcome Entrance Gate”
⇨ Have a nurse and doctor on call
⇨ Dedicated quarantine room/s to be used in case of suspected infection
⇨ A special extension of affordable hotel rates for distressed guests
⇨ Flexible re-booking and cancellation policies
⇨ Strict hygiene procedures for suppliers entering the hotel
⇨ Emails sent to guests before arrival with new/up-to-date protocols and check-in procedures
⇨ Notice board at the front desk with the latest COVID-19 information issued by the Government
⇨ Social distancing markings throughout the resort
⇨ COVID-19 information signage around the resort
⇨ Regular rapid test to staff by the Minister of Health of Grenada
⇨ Staff daily screening
⇨ Update “Health and Safety Training” on a continuous basis for all staff
⇨ Strict record-keeping of all health and safety procedures
⇨ Information staff network with the latest updates issued by government and tourism organisations
⇨Staff – laundry of uniforms including masks undertaken by the hotel
⇨ Staff to shower on arrival and departure, and change in and out of uniform at the hotel
⇨ Staff to wear masks or face shields at all times and continually wash and disinfect hands
⇨ Staff encouraged to eat nutritious healthy meals to encourage a good immune system
⇨Older staff to be given low-risk jobs
⇨ Regular Mindful and other wellbeing support workshops to keep up staff morale
⇨ 24-hour room turnaround between bookings in order to thoroughly disinfect all floors, bathrooms, furniture, appliances, doors, windows, handles and to air the rooms
⇨ Housekeeping to wear protective gear and masks while cleaning each room
⇨ Flexible room cleaning hours to accommodate guests needs
⇨ Information on health and safety tips in guest rooms, TVs, and areas where guests congregate
Public Areas / Front Desk
⇨ Social distancing arrangements at check-in and customer service desks
⇨ Continual cleaning and disinfecting all areas at reception and guest services
⇨ Hand sanitizer stations at reception for all visitors and guests
⇨ Contactless purified water dispensers placed around the resort for public use
⇨ Luggage cases and bags sanitized on arrival before being taken to rooms
⇨ Continuous cleaning and disinfecting schedule
⇨ Contactless faucets and flushing equipment
⇨ Hand sanitizer station for all guests and users
⇨ Hand air-dryers and paper towels both available
⇨Social distancing guide-lines in case of queuing at busy times
Other Public Areas
⇨ Continuous cleaning and disinfecting schedule for pools, pool furniture, and pool areas
⇨ Beach towels issue on demand
⇨ Pool furniture arranged to enable social distancing
⇨ Social distancing pool rules available at rooms and pools
⇨ Kids playgrounds – continuous cleaning and disinfecting schedule, and hand sanitizer station for users
⇨ All water sports equipment cleaned and disinfected after each use
⇨ Gym – rules display at entrance allowing one person at the time, continuous cleaning and disinfecting schedule, and hand sanitizer station for users, equipment to be cleaned and disinfected after each use.
⇨ Yoga Studio – rules about the use of equipment and behavior guidelines display at the entrance, continuous cleaning and disinfecting schedule, and hand sanitizer station for users. Equipment to be cleaned and disinfected after each class. A maximum number of attendees per class with social distancing measurements laid out.
⇨ Masks, hand sanitizer and other cleaning supplies available to purchase at the boutique
Blue Heaven Spa open and operating regular hours
⇨ Treatments by appointment only
⇨ Practice social distancing with attending customers (one customer at the time for each station)
⇨ Increase sanitary procedures and frequency to already established international standards
⇨ Place extra care when sanitizing and disinfecting each working station after each treatment
⇨ Staff to wear sanitized uniforms and protective gear for each treatment
Kitchen, Restaurant and Bar
⇨ Enhance Covid-19 health and safety training of food and beverage handling and preparation for kitchen and restaurant staff as established by Grenada Government, WHO, CHTA, CTO.
⇨ Strict hygiene procedures for suppliers delivering food, beverage and supplies to the Resort including disinfecting receiving station
⇨ Food, beverage and supplies disinfecting receiving station
⇨ Restaurant and bar are set in accordance with the social distancing of 4 people per 10 square meters.
⇨ Restaurant reservations are encouraged and taken in accordance with the number of diners present and social distancing guidelines
⇨ Hand sanitizing station for all customers and staff at the entrance of the restaurant
No self-service Buffet stations are allowed, so all Buffet food to be plated by our staff.
⇨ Continuous cleaning and disinfecting schedule for all equipment and furniture
⇨ Continuous cleaning and disinfecting schedule for all dishes, silverware, and glassware, including items that have not been used
⇨ Continuous schedule or washing and drying tablecloths, mats, and napkins
⇨ Contactless menus
⇧Contactless payment methods (waiting for the bank)
If you have any suggestions, questions or think we miss some points, please do not hesitate to contact us [email protected]
We look forward to welcoming you!