Grenada Covid19 Update
For up to date statistics, please click on the link below:
Island Restrictions in Place:
For up to date information, please click on the links below:
For the UK: https://www.gov.uk/foreign-travel-advice/grenada
Entering Grenada Protocols
Please visit the links below for the latest updates from the Government of Grenada and the Grenada Tourism Authority
True Blue Bay Boutique Resort Quarantine Updates: Click for the latest updates
How to Get to Grenada
Please check directly on the website for updates, see links below:
- SVG – Scheduled flights Carriacou/ Grenada & Charter flights only to Union Island, Bequia and Canouan, go to website link for updates: https://flysvgair.com/
- One Caribbean, Operated by OCL Barbados, currently doing charter flights to Barbados, St. Maarten and Tortola, go to the website link for updates: https://flyonecaribbean.com/
- Caribbean Airlines CAL -Flying from Barbados (with connections to Kingston and Antigua) and St. Vincent, go to website link for updates: https://www.caribbean-airlines.com/
- Air Canada – go to website link for updates: https://www.aircanada.com/en-ca/flights-to-grenada
- American Airlines – from Miami, Mon, Thur, Fri, Sat and Sun. Go to website link for updates: https://www.aa.com/en-us/flights-to-grenada
- JetBlue – go to website link for updates: https://www.jetblue.com/destinations/grenada-flights
- Virgin Atlantic – go to website link for updates: https://www.virginatlantic.com/za/en/destinations/caribbean/grenada.html
- British Airways – go to website link for updates: https://www.britishairways.com/en-gb/destinations/grenada/flights-to-grenada
- Condor – go to website link for updates: https://www.condor.com/eu/flights/grenada/
- Connecting flights to Grenada. If you are coming from the UK or the USA you can connect via Barbados or St Lucia. From the USA also by St Vincent.
True Blue Bay Boutique Resort
Operating Guidelines For COVID-19
At True Blue Bay Boutique Resort we are constantly changing and adapting to the new way of life. We want to ensure that you feel welcome, secure, and safe at our Resort so that you can really enjoy your stay with us. We have drawn up a new set of guidelines for our operating procedures and are constantly training and briefing our staff team in delivering them. We are also conducting a series of different workshops to support the well-being of our staff and have ensured that 100% of our team is fully vaccinated. This is a whole new world for all of us and we are highly focused on adapting to the new future of the tourism and hospitality sector.
For now, we’d like to keep you briefed on some of the new operating procedures and guidelines that we are implementing on top of the international standards we already follow. This is a live document where updates are constantly made, however, in case we are late with any updates please contact us for the latest and any clarifications at [email protected].
True Blue Bay Boutique Resort is open and ready to welcome you!
We have been operating in different capacities throughout the pandemic serving our community. Presently we are accepting bookings from international and local travelers following the Government of Grenada’s most recent protocols Government of Grenada – COVID-19 Information.
We have quarantine rooms for our newly arrived island guests where they can relax while awaiting medical clearance from the Ministry of health. You have access to room service during your quarantine stay. We follow the protocols established by our Government so check with us for the latest by emailing i[email protected] or messaging us on Facebook or Instagram.
Already medically cleared? Great! We have holidaymaker rooms where hotel guests can enjoy the freedom of movement and all the services/facilities the resort has to offer. If you quarantine with us you can stay in the same room once medically cleared and enjoy all the perks of our Resort! We are constantly training our managers and staff to follow and quickly update and implement the guidelines enforced by the Government of Grenada and the World Health Organization. We are one of the approved “Pure Safe Travel Accommodations” by the government of Grenada and the Grenada Tourism Authority. The in-house, Dodgy Dock Restaurant and Bar, Blue Haven Spa, TrueBluetique, House of Chocolate Bakery, Aquanuts Dive Shop, Marina, and Sankalpa Yoga Studio, are also open all following the new Covid-19 protocols.
True Blue Bay Boutique Resort has been playing an important role in leading the new COVID-19 practices in the hospitality industry in Grenada by being one of two hotels staying open throughout the pandemic serving the community. Environmental sustainability is still at the centre of our operations. Rest assured that we will continue with no single-use plastics (where possible), no harsh chemicals, no styrofoam policies and look for ways to support our staff and community throughout this crisis.
What to expect at your arrival
True Blue Bay Boutique Resort Quarantine Protocols – PDF Quarantine Letter
New guidelines already implemented:
⇨ Health and Safety Officer for the Resort: Marie Fielden
⇨ Screen all persons entering the resort including staff, guests, suppliers, and visitors at the “Welcome Entrance Gate”
⇨ Have a nurse and doctor on call
⇨ Dedicated quarantine room/s to be used in case of suspected infection
⇨ A special extension of affordable hotel rates for distressed guests
⇨ Flexible re-booking and cancellation policies
⇨ Strict hygiene procedures for suppliers entering the hotel
⇨ Emails sent to guests before arrival with new/up-to-date protocols and check-in procedures
⇨ Notice board at the front desk with the latest COVID-19 information issued by the Government
⇨ Social distancing markings throughout the resort
⇨ COVID-19 information signage around the resort
⇨ All staff are fully vaccinated
⇨ Staff daily screening
⇨ Update “Health and Safety Training” continuously for all staff
⇨ Strict record-keeping of all health and safety procedures
⇨ Inform staff of the latest updates issued by government and tourism organizations
⇨ Staff to wear masks or face shields at all times and continually wash and disinfect hands
⇨ Staff encouraged to eat nutritious healthy meals to encourage a good immune system
⇨ Older staff to be given low-risk jobs
⇨ Regular Mindful and other wellbeing support workshops to keep up staff morale
⇨ 24-hour room turnaround between bookings to thoroughly disinfect all floors, bathrooms, furniture, appliances, doors, windows, handles and to air the rooms
⇨ Housekeeping to wear protective gear and masks while cleaning each room
⇨ Flexible room cleaning hours to accommodate guests needs
⇨ Information on health and safety tips in guest rooms and areas where guests congregate
Public Areas / Front Desk
⇨ Social distancing arrangements at check-in and customer service desks
⇨ Continual cleaning and disinfecting of all areas at reception and guest services
⇨ Hand sanitizer stations at reception for all visitors and guests
⇨ Contactless purified water dispensers at the front desk for public use
⇨ Continuous cleaning and disinfecting schedule
⇨ Contactless faucets and flushing equipment
⇨ Hand sanitizer station for all guests and users
⇨ Hand air-dryers and paper towels are both available
⇨ Social distancing guide-lines in case of queuing at busy times
Other Public Areas
⇨ Continuous cleaning and disinfecting schedule for pools, pool furniture, and pool areas
⇨ Beach towels issue on request
⇨ Pool furniture arranged to enable social distancing
⇨ Social distancing pool rules available in rooms
⇨ Kids playgrounds – continuous cleaning and disinfecting schedulers
⇨ All water sports equipment are cleaned and disinfected after each use
⇨ Gym – rules are displayed at the entrance allowing two persons at the time, continuous cleaning and disinfecting schedule, and hand sanitizer station for users, equipment to be cleaned and disinfected after each use.
⇨ Yoga Studio – rules about the use of equipment and behavior guidelines displayed at the entrance, continuous cleaning and disinfecting schedule, and hand sanitizer station for users. Equipment to be cleaned and disinfected after each class with a maximum number of attendees per class
⇨ Masks, hand sanitizer, and other cleaning supplies available to purchase at the boutique
Blue Heaven Spa is open and operating regular hours
⇨ Treatments by appointment
⇨ Practice social distancing (one customer at the time for each station)
⇨ Increased sanitary procedures and frequency to already established international standards
⇨ Place extra care when sanitizing and disinfecting each working station after each treatment
⇨ Staff wear sanitized uniforms and protective gear for each treatment
Kitchen, Restaurant, and Bar
⇨ Enhanced Covid-19 health and safety training of food and beverage handling and preparation for kitchen and restaurant staff as established by Grenada Government, WHO, CHTA, CTO.
⇨ Strict hygiene procedures for suppliers delivering food, beverage, and supplies to the Resort including disinfecting receiving station
⇨ Food, beverage, and supplies disinfected at receiving station
⇨ Restaurants and bars are set under the social distancing of 4 people per 10 square meters.
⇨ Restaurant reservations are encouraged and taken following the number of diners present and social distancing guidelines
⇨ Hand sanitizing station for all customers and staff at the entrance of the restaurant
⇨ No self-service Buffet stations are allowed, so all Buffet food is to be plated by our staff.
⇨ Continuous cleaning and disinfecting schedule for all equipment and furniture
⇨ Continuous cleaning and disinfecting schedule for all dishes, silverware, and glassware, including items that have not been used
⇨ Continuous schedule for washing and drying tablecloths, mats, and napkins
⇨ Contactless menu option
If you have any suggestions, questions or think we miss some points, please do not hesitate to contact us at [email protected]
We look forward to welcoming you!